It has support for landlines, so it is possible to use a traditional number for customers to send messages.Improve communication and interaction with customers using company messaging tools, such as absent messages.Create a company profile in which to add all the relevant information for the contact, such as the web page or the location.To offer a good service to companies, WhatsApp Business has the following exclusive functions: WhatsApp Business offers advantages for your business Gray with a question mark, if an account uses the WhatsApp Business app but it has not yet been verified.Gray with a tick in the profile, if WhatsApp has already confirmed that the phone number provided matches the indicated business number.Green with a tick in the profile, if WhatsApp has verified that it really belongs to a legitimate company or business.

In the case of a company account, the following colored badges will appear: How to listen to WhatsApp voice notes without anyone knowing As the company explains in its official blog, you can access the profile of the contacts and check what kind of account they are using. For this, it uses a verification process like the one we see in the WhatsApp Messenger accounts. That is, to be able to guarantee that the companies are authentic. By having WhatsApp Business and WhatsApp Messenger, you can register two accounts with different phone numbers.Īn important point is this service aims to eliminate fraud. Since it is possible to have both applications installed on the same device. It allows carrying out a more efficient communication with customers, besides helping to grow a business.Īmong WhatsApp business several advantages, it allows users to maintain separate WhatsApp presence of working life of staff and personal life. The most important thing about WhatsApp Business (or WhatsApp for Business) is that makes it possible to have a business presence in the leading instant messaging service. How to set WhatsApp auto reply on iPhone and Android when you’re busy? What does the gray or green badge mean in a WhatsApp Business profile? It is not difficult to realize that it is a good way for professionals, but being something different from the conventional version, it generates some doubts.

If you are wondering what it is, basically it is a version that has been developed specifically for business to use. That is why in October officially announced WhatsApp Business. Being the messenger application par excellence, WhatsApp seeks to expand its capabilities and be more useful, for example, business.

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