Please do not overload your request with information that is not related to the issue you need our assistanceĨ.

If the problem is related to some function executed on the vehicle, it is recommended to provide FORScanĭebug Information (please look below for the instruction).

Please provide screenshots and/or session logs.

Short but complete problem description - support team must clearly understand the issue.

Aim of the request - what exactly help you need from FORScan support team.

Helpfulness of the support work directly depends on quality of the request. We do not consult on protocols, diagnostics, service, repair, programming and tuning if it is not directlyħ. It still has problems, but it is the best we could createĦ. Moment and we continue to intensively work on it. FORScan had been developing for 10 years by this Please remember that the product is provided AS IS. Support on these goods and services please contact their manufacturer/author/supplier.ĥ. We do not support goods and services providedīy 3rd parties (adapters, As Built Data spreadsheets etc), even if our site contains reference to it. (including Extended License), FORScan Lite for Android, iOS. At this moment these products are: FORScan for Windows We provide support for FORScan products only. Requests in other languages cannot be not processed.Ĥ. Support team can only communicate in English. Before report about a bug or problem, please first make sure you have the last version of FORScan installedĪnd the issue it still exists in the last version.ģ. Head of every forum contains (in addition to How To artciles) threads thatĢ. In the articles we try to address the most popular service actions. This page contains answers to the questions we receive most often.

Around 80% of issues addressed to support have been explained in resources available on our site.

Shedule, we ask FORScan users to kindly note the following:ġ. We are sorry for any inconvenience.ĭue to large number of requests to support team that seriously affect development performance and new features delivery Users who purchased one of paid products (FORScan Lite for iOS, Android or paid FORScan Extended Starting from May 21, 2021, the support service is limited to FORScan What's new Home Products Documentation FAQ HowTo Forum Support

Parallels customer support number